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After cooking it is normal to have minor residue left on the surface of the cooker. To clean the residue stains, simply follow this method

  • Add 1-part Citric Acid or Oxalic Acid to 9 part water to the inside of the cooker
  • Let it cook for 1 Hour
  • Then dispose the water and use a soft wet cloth to clean the inside

For regular maintenance, always dry rice cooker with a cloth to prevent stains immediately. Only use non-abrasive tools such as paper towels or soft cloth.

DO NOT use abrasive cleaners. They are likely to scratch the surface of your cooker and make it appear

dull and aged.

DO NOT use abrasive sponge, wire brush, steel wool to scrub your cooker. It will make your beautiful

appliances appear dull.

Yes, all TATUNG products come with 5-year service warranty for factory defects. Please make sure to keep your receipt for validation.

Yes, we have a service center for TATUNG products but we need some additional info before accepting your item/s. If you are experiencing problems with your TATUNG item/s, please get in touch with our support team through our Contact Us page so we can assist you better.